Terms of service

Terms of Service

Last updated: November 2026

These Terms of Service ("Terms") apply to your use of the ALURA online store and to any purchase you make from us. "ALURA," "we," "us," and "our" mean ALURA. By using our store or placing an order, you agree to these Terms. If you do not agree, please do not use our store.

1. Use of Our Store

Our store runs on Shopify. You may use it only for lawful, personal, non-commercial purposes and in line with these Terms. We may change, pause, or stop any part of the store at any time.

2. Eligibility

You must be at least 18 years old to use our store or buy our products. We sell to customers in the United States.

3. Product Information

LIBIDOR Shilajit Adaptogen Complex is a dietary supplement for adults. Each bottle contains 30 capsules. The suggested use is 1 capsule a day. It contains four extracts: shilajit, tongkat ali, ashwagandha, and sea moss. Please read the full label before use.

*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.

  • Talk to your doctor first. Consult your doctor before using this product, especially if you are pregnant or nursing, take any medication, or have a medical condition.
  • Results vary. Individual results are not guaranteed and will be different for each person. Reviews and testimonials reflect the experiences of those individuals.
  • Information on our store is for general information only and is not medical advice.
  • We try to show products, prices, and descriptions accurately, but errors can happen. We may correct errors at any time.

4. Orders, Pricing, and Taxes

  • All prices are in U.S. dollars. Prices are shown on our store and may change at any time before you place an order.
  • Applicable sales tax and shipping costs are shown at checkout.
  • Payments are processed by Shopify and its payment processors. Accelerated checkout options such as Shop Pay may be available.
  • Placing an order is an offer to buy. We may refuse or cancel any order, for example because of a pricing error, suspected fraud, or limited stock. If we cancel an order after you are charged, we will refund you.
  • We may limit quantities per person or per order.

5. Promotions and Bundles

We may offer discounts, bundles (such as 2- or 3-bottle bundles), and other promotions. Each offer is subject to the terms shown with it, may end at any time, and cannot be combined with other offers unless we say so. Promotions have no cash value.

6. Subscription Terms (Automatic Renewal)

If you choose a subscription, you agree that your subscription will renew automatically and your payment method will be charged every 28 days until you cancel.

  • 3-order minimum: a subscription has a minimum of 3 orders (about 3 months). You can ask to cancel at any time, but your subscription will end only after your 3rd order has been processed. After that, you can cancel anytime.
  • Price: subscribers save 15% off the one-time price. Your exact price, plus any shipping and taxes, is shown at checkout.
  • Reminders: we email you a reminder before each renewal.
  • Cancellation: after your 3rd order, you can cancel anytime before your next shipment by emailing support.alurawellness@gmail.com, by calling or texting 470-310-1705, or from your customer account, if available. There are no cancellation fees. To stop a shipment, you must cancel before that renewal is charged.
  • Price changes: we will give you at least 30 days' notice by email before any price change to your subscription.

See our Subscription Policy for more details.

7. 30-Day Money-Back Guarantee

Our purchases are covered by a 30-day money-back guarantee. See our Refund Policy for details.

8. Intellectual Property

All content on our store, including the ALURA and LIBIDOR names, logos, text, images, and designs, belongs to ALURA or its licensors and is protected by law. You may not copy, use, or share it without our written permission.

9. Prohibited Use

You agree not to:

  • Use the store for any illegal or fraudulent purpose.
  • Buy products to resell them without our written permission.
  • Give false information, or use someone else's payment method without permission.
  • Interfere with the store's security or operation, or use bots, scrapers, or similar tools.
  • Upload or send harmful code, spam, or offensive content.

10. Disclaimers

Except as stated in these Terms and our Refund Policy, our store and products are provided "as is" and "as available." To the fullest extent allowed by law, we disclaim all other warranties, express or implied, including warranties of merchantability and fitness for a particular purpose. We do not promise that the store will always be available or error-free.

11. Limitation of Liability

To the fullest extent allowed by law, ALURA will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our store or products. Our total liability for any claim will not be more than the amount you paid for the product that led to the claim. Some states do not allow these limits, so they may not apply to you.

12. Indemnity

You agree to defend and hold ALURA harmless from claims, losses, and costs (including reasonable attorneys' fees) that arise from your breaking these Terms or the law, or from your misuse of our store or products.

13. Resolving Disputes

If you have a problem, please contact us first at support.alurawellness@gmail.com. Most concerns can be solved quickly this way. You and ALURA agree to try in good faith to resolve any dispute informally by email for at least 30 days before starting any formal legal action.

14. Governing Law

These Terms are governed by the laws of the United States and the state in which ALURA is organized, without regard to conflict of law rules. Nothing in these Terms limits any rights you have under the consumer protection laws of your state.

15. Changes to These Terms

We may update these Terms from time to time. When we do, we will change the "Last updated" date above. Changes apply to orders placed after the update. Your continued use of the store means you accept the updated Terms.

16. Contact Us

  • Email: support.alurawellness@gmail.com
  • Call or text: 470-310-1705